Cortana in Windows 10, versions 1909 and earlierĬortana in Windows 10, versions 1909 and earlier, isn't a service covered by the Office 365 Trust Center. If all three wake word detectors agree, the Cortana canvas will show what speech has been recognized. On the user's PC, the Cortana app will be silently dismissed, and no query will be shown in conversation history because the query was discarded. If the service doesn't confirm that the activation was valid, the audio will be discarded and deleted from any further processing or server logs. If the wake word is detected, Windows will show a microphone icon in the system tray indicating an assistant app is listening.Īt that point, the Cortana app will receive the audio, run a second, more accurate wake word detector, and optionally send it to a Microsoft cloud service where a third wake word detector will confirm. The first decision is made by the Windows Multiple Voice Assistant platform using hardware optionally included in the user's PC for power savings. No audio is processed by speech recognition unless two local wake word detectors and a server-side one agree with high confidence that the wake word was heard. Once it has been enabled, a component of Windows called the Windows Multiple Voice Assistant platform will start listening for the wake word. For earlier builds, you can still click on the microphone button to use your voice with Cortana.Ĭortana only begins listening for commands or queries when the wake word is detected, or the microphone button has been selected.įirst, the user must enable the wake word from within Cortana settings. If you're on Windows 10, version 2004, be sure that you've updated to build 19041.329 or later to use the wake word with Cortana. The wake word has been re-enabled in the latest version of Cortana in Windows. How does the wake word (Cortana) work? If I enable it, is Cortana always listening? Your data isn't used to target advertising. Machine learning is done inside the Office 365 cloud consistent with the Online Services Terms. Machine learning to develop and improve models is one of those purposes. Microsoft uses Customer Data only to provide the services agreed upon, and for purposes that are compatible with those services. Personnel engaged in the processing of Customer Data and personal data (i) will process such data only on instructions from Customer, and (ii) will be obligated to maintain the confidentiality and security of such data even after their engagement ends. Your data is part of your tenant.Ĭustomer Data is deleted when the account is closed by the tenant administrator or when a GDPR Data Subject Rights deletion request is made. Speech audio isn't retained.Ĭustomer Data is stored on Microsoft servers inside the Office 365 cloud in Geo. NameĬustomer Data is stored on Microsoft servers inside the Office 365 cloud. The table below describes the data handling for Cortana enterprise services. How does Microsoft store, retain, process, and use Customer Data in Cortana? ![]() To learn more, see Cortana in Microsoft 365. Cortana in Windows 10, version 2004 and later, or Windows 11Ĭortana enterprise services that can be accessed using Azure AD through Cortana meet the same enterprise-level privacy, security, and compliance promises as reflected in the Online Services Terms (OST). How is my data processed by Cortana?Ĭortana's approach to integration with Microsoft 365 has changed with Windows 10, version 2004 and later. ![]() (Users may also sign into Cortana with a Microsoft account, but won't be able to use their enterprise email or calendar.) For info about what an Azure AD tenant is, how to get your devices joined, and other Azure AD maintenance info, see Azure Active Directory documentation. Your organization must have an Azure AD tenant and your employees' devices must all be Azure AD-joined for the best Cortana experience. In addition, the keyboard shortcut that launched Cortana (Win+C) no longer opens Cortana. You can still pin the Cortana app to the taskbar as you would any other app. For Windows 11, Cortana is no longer pinned to the taskbar by default.
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